System Failure

Incident Report for ISAN

Resolved

This incident has been resolved.

Posted Feb 18, 2021 - 21:41 CET

Update

We are continuing to monitor for any further issues.

Posted Feb 18, 2021 - 21:25 CET

Update

The system is again operational, we are continuing to monitor for any further issues.

Posted Feb 18, 2021 - 21:19 CET

Update

We are continuing to monitor for any further issues.

Posted Feb 18, 2021 - 20:39 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 18, 2021 - 20:29 CET

Update

We are continuing to work on a fix for this issue.

Posted Feb 18, 2021 - 20:21 CET

Update

We are continuing to work on a fix on this issue.

Posted Feb 18, 2021 - 18:28 CET

Identified

Additional investigations have been successful, the issue has been fully identified and a fix is being implemented.

Posted Feb 18, 2021 - 16:23 CET

Investigating

Further investigations are required to fix the issue, we are working on it.

Posted Feb 18, 2021 - 16:12 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 18, 2021 - 15:18 CET

Update

We are continuing to investigate the issue.

Posted Feb 18, 2021 - 14:26 CET

Investigating

We are currently experiencing a problem that prevents to connect to the web interface and API. We are currently investigating the issue

Posted Feb 18, 2021 - 14:11 CET

This incident affected: ISAN API 2.1 and ISAN Web Interface.